Our Best Flower Delivery service is operational between Saturday and Friday.
We make every effort to dispatch items on time. If we are unable to deliver the items within your chosen date, you are entitled to cancel the order and we will refund in full any charges which have been debited in respect of that order.
If the items are not received within the time period that we specified in the Confirmation Email, please contact our Customer service On-line quoting the order reference number in your Order Confirmation Email.
Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage, and damage passes to you.
Ownership of items purchased does not pass to you until payment is received by us in full. You will be asked to sign for acceptance of the goods which makes it understood that the goods were received in good condition. However, if upon opening the package you find something missing or broken, please contact us immediately and a customer care representative will be able to assist you.